Privacy Policy

Welcome to the Buddy Bet Privacy Policy section, where you will find all the necessary information about how we process, store, and protect our users’ data. Our priority is complete transparency and compliance with applicable laws, including GDPR. Below are the key principles that govern the collection and use of personal data on our platform. If you have any questions or need clarifications, we encourage you to contact our support team.

What personal data do we collect?

Buddy Bet collects data that is necessary to provide online gambling services. This includes, but is not limited to: your first and last name, email address, phone number, residential address, and payment details. Additionally, we collect technical information such as IP address, browser type, and location data, which helps us protect your account from unauthorized access. All this data is collected lawfully and only when the user gives their consent.

Why do we process data?

Personal data is processed for specific, clearly defined purposes. Primarily, it is used for account management, payment processing, identity verification, and compliance with anti-money laundering regulations. We also use the data for marketing purposes, but only if the user has explicitly consented. Moreover, data analysis allows us to improve service quality, personalize content according to players’ preferences, and enhance platform security.

Sharing data with third parties

Buddy Bet never sells its users’ data. Personal data may only be shared with third parties that work with us under contracts ensuring an appropriate level of protection. This includes, for example, companies that process payments, software providers, and analytics services. In exceptional cases, data may also be shared with public authorities if required by law or during legal proceedings.

Data security

Protecting personal data is our absolute priority. We have implemented advanced technical and organizational measures to safeguard the data from unauthorized access, loss, or manipulation. All data transmissions are encrypted using the SSL protocol, and only authorized employees have access to data processing systems. We regularly conduct security audits to ensure that our procedures meet the highest industry standards.

Your rights as a user

Every user of Buddy Bet has the right to access their personal data, correct it, delete it, or restrict its processing. You can also withdraw your consent to the processing of data for marketing purposes at any time. To exercise your rights, simply contact our Data Protection Officer. Additionally, you have the right to file a complaint with the Personal Data Protection Authority if you believe your data protection rights have been violated.

Data storage

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal requirements. In practice, this means that user data is stored for the duration of the account’s activity and for a specific period after the account is closed, such as for accounting or legal purposes. After this period, data is permanently deleted or anonymized so that it cannot be re-linked to a specific person.

Contact for privacy matters

If you have any questions, concerns, or wish to exercise your rights, we encourage you to contact our data protection team. You can do so through the contact form on the Buddy Bet website or by sending an email to [email protected]. We always respond as quickly as possible and with full respect for your privacy.